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Administrative Assistant
Richmond Child Care Resource and Referral
Provides administrative and clerical support for programs and services within the CCRR under the direction of the Manager, Child Care Resource and Referral Program. Responds to enquiries on a wide range of issues regarding child care, education, and related community-based services.
Richmond Cares, Richmond Gives, is a non-profit charitable organization that has been providing community services in Richmond for over 50 years. Our aim is to “bring people and services together through community information and volunteerism.” Our programs include: a volunteer centre, community information and referral, Richmond Senior Peer Counselling, Volunteer Shopping programs, Seniors Information & Referral Program, Leadership Richmond, Child Care Resource and Referral, and the Richmond Christmas Fund. See www.rcrg.org.
Employment Type:
Full Time
Employment Term:
Permanent
Hours Per Week:
32
Type of Child Care:
Other: CCRR
City / Town:
Richmond
Position Start:
January 5th, 2026
Salary: $21–24/hour dependant on experience
Benefits
- Extended benefits
- Maintain a high level of understanding of child care needs and child care options in the community
- Respond to in-person, email, and telephone enquiries about programs and community services
- Maintain and update the agency’s information, website, and databases on child care resources, CCRR program activities and events, and child care related services available in the community
- Assists with the collection and organization of data for a variety of reports, questionnaires, forms, and letters under the direction of the Manager, CCRR
- Assist with the development and preparation of content (copy, handouts, presentations, posters, etc.) to support and promote CCRR services in the community as well as for distribution use
- Assist with the production of the quarterly CCRR Newsletter and submission to the RCRG newsletter, websites, and social media
- Assist with CCRR membership registration and support the facilitation of professional development opportunities offered by the CCRR including promotion, registration, certificates, and payments
- Assist with the facilitation of professional development opportunities offered by the CCRR
- Assist with planning and delivery of CCRR programs as needed
- Coordinate volunteers and track hours in RCRG volunteer database
- Prior administrative/clerical/office experience
- Customer service experience in person and by phone
- Previous experience or familiarity with the child care field
- Cash handling
- Fluent in English with excellent written and oral communication skills
- Proficient in MS Office, Excel, with Adobe Creative Suite as an asset
- Highly organized with ability to prioritize in a multi-task environment
- High attention to detail and accuracy
- Adaptable and able to pick up computer software systems
- Enjoys interacting with the public, parents, caregivers and children
- Able to work in a team environment
- Second language desirable
- Must successfully complete a Criminal Record Check
- Available to work evenings and/or occasional weekends to support program activities