Richmond Child Care Resource & Referral

Salary: $21–24/hour dependant on experience

Benefits

• Extensive benefits package

• Maintain a high level of understanding of child care needs and child care options in the community 

• Respond to in-person, email, and telephone enquiries about programs and community services 

• Maintain and update the agency’s information, website, and databases on child care resources, CCRR program activities and events, and child care related services available in the community 

• Assists with the collection and organization of data for a variety of reports, questionnaires, forms, and letters under the direction of the Manager, CCRR 

• Assist with the development and preparation of content (copy, handouts, presentations, posters, etc.) to support and promote CCRR services in the community as well as for distribution use 

• Assist with the production of the quarterly CCRR Newsletter and submission to the RCRG newsletter, websites, and social media 

• Assist with CCRR membership registration and support the facilitation of professional development opportunities offered by the CCRR including promotion, registration, certificates, and payments 

• Assist with the facilitation of professional development opportunities offered by the CCRR 

• Assist with planning and delivery of CCRR programs as needed 

• Coordinate volunteers and track hours in RCRG volunteer database 

• Prior administrative/clerical/office experience  

• Customer service experience in person and by phone 

• Previous experience or familiarity with the child care field 

• Cash handling 

• Fluent in English with excellent written and oral communication skills 

• Proficient in MS Office, Excel, with Adobe Creative Suite as an asset 

• Highly organized with ability to prioritize in a multi-task environment  

• High attention to detail and accuracy 

• Adaptable and able to pick up computer software systems 

• Enjoys interacting with the public, parents, caregivers and children 

• Able to work in a team environment 

• Second language desirable  

• Experience in providing child care or equivalent desirable 

• Valid Occupational First Aid Level 1 certificate 

• Must successfully complete a Criminal Record Check 

• Available to work evenings and/or occasional weekends to support program activities