Richmond Child Care Resource & Referral

Salary: $21–24/hour dependant on experience

Benefits

• Extensive benefits package

• Maintain a high level of understanding of child care needs and child care options in the community
• Respond to in-person, email, and telephone enquiries about programs and community services
• Maintain and update the agency’s information, website, and databases on child care resources, CCRR program activities and events, and child care related services available in the community
• Provide administrative and clerical support for the Early Years Library including cataloguing, maintenance, circulation, registration, resource development, acquisition, and patron support
• Facilitate the implementation of CCRR programming and outreach including providing program assistance, maintaining resources for distribution, and assisting with the planning and delivery of programs to families, providers, educators, and the community
• Assist with the development and preparation of content (copy, handouts, presentations, posters, etc.) to support and promote CCRR services in the community as well as for distribution use
• Assist with the facilitation of professional development opportunities offered by the CCRR
• Collect, organize, and summarize data for a variety of reports, questionnaires, forms, and letters  

• 1-3 years of prior administrative/clerical/office experience
• Customer service experience in person and by phone
• Previous experience or familiarity with the child care field
• Cash handling

• Fluent in English with excellent written and oral communication skills
• Proficient in MS Office, Excel, with Adobe Creative Suite as an asset
• Highly organized with ability to prioritize in a multi-task environment
• High attention to detail and accuracy
• Adaptable and able to pick up computer software systems; previous experience with iCarol or Sitka a plus
• Enjoys interacting with the public, parents, caregivers and children
• Able to present child care information to parents and other groups
• Able to work in a team environment
• Second language desirable

• Experience in providing child care or equivalent desirable; Responsible Adult/equivalent an asset but not required
• Valid Occupational First Aid Level 1 certificate
• Valid BC Driver’s License required
• Must successfully complete a Criminal Record Check

• Must be available to work evenings and Saturdays office hours to support program activities